Dialpad, the AI platform for customer experience, announced that it has been Certified™ by Great Place To Work® for the second year in a row. Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.
“Earning the Great Place To Work Certification for another year is a huge win, and it’s a direct reflection of the incredible people we have here at Dialpad,” said Craig Walker, Founder and CEO of Dialpad. “Dialpad is powered by ambitious, passionate people who are eager to meet the moment and make a meaningful impact. Our employees drive success for themselves, our customers, and our company every day. Our responsibility is to give them the opportunity, trust, and tools to do their best work and continue growing. I’m incredibly proud of what we’re building and the environment our employees create for one another every day.”
The award is based entirely on feedback from current employees about their experience working at Dialpad. This year, roughly four out of five employees said Dialpad is a great place to work, outpacing the average U.S. company by 24 points.
“We intentionally foster a culture that attracts curious, driven people and gives them the support, flexibility, and opportunities to do really impactful work,” said Tasha Liniger, Chief Human Resources Officer of Dialpad. “Our employees are constantly learning, raising the bar, and helping move our company forward. Creating an environment where people can grow and thrive remains at the center of everything we do.”
According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace, and employees are 93% more likely to look forward to coming to work.
“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. “By successfully earning this recognition, it is evident that Dialpad stands out as one of the top companies to work for, providing a great workplace environment for its employees.”
To learn more about open roles at Dialpad, please visit: dialpad.com/careers/
About Dialpad
Dialpad is the AI platform for customer experience, providing real-time AI solutions since 2018. Dialpad’s all-in-one solution understands your business and acts on your behalf, getting smarter with each interaction. Our customers are uniquely able to understand their customers, improve customer experience, increase operational efficiency, and build a lasting competitive advantage. Dialpad’s Agentic AI resolves issues, advances deals, and clears busywork, handling routine customer inquiries automatically while working seamlessly alongside human agents on complex issues. Market-leading brands including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Visit dialpad.com to learn more.
About Great Place to Work Certification™
Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place To Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.
About Great Place To Work®
As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.
Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.
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